My first time there and found it to be an Excellent dealership. They have nice selection of vehicles. They are not pushy in the slightest bit. If they can help you, they will. If not, you go about your way hassle free. I definitely recommend at least looking.
Staff are always friendly & very accommodating. Smiling faces & no pushy sales associates. Fair pricing & buying options available. If they don't have what you're looking for they can most likely find it for you too! Will never buy a vehicle anywhere else!
Had a wonderful experience. Chris went above and beyond. He was kind and had a sense of humor too. And oh so quick. I literally went to “look” at an suv on my lunch break and drove away in a new car! He was professional and so so wonderful. I can’t say enough. He even returned my rental for me. Thank you Chris and Dan. Highly recommend. Customer service Def gets a 5 star from me 💛
I would give Chris Mitchell and McPhail's 2 more stars if I could for service above and beyond the call of duty! I drove down from Orlando and arrived quite late. The team was just as cheerful and helpful as if I were the first customer of the day. After my test drive, I decided to spend the night at the La Quinta next door to the dealership rather than drive back to Orlando in the dark. In the morning Chris greated me with hot coffee and a big smile. We completed the paperwork and now I am the proud owner of a very nice used Ford conversion van. I must add that the price was spot on for my budget. I highly recommend McPhail's for their professionalism and dedication to customer service. This was worth the drive from Orlando! I'll buy my next car at McPhail's.
We had a great experience today with Sammy! Sammy was a sweetheart and listened to want we wanted and gave honest genuine input. We found the perfect truck and the next car we need will be purchased here without a doubt! Thank you guys!